Higher Administration

SQA Coursework: Tuesday 21 March 2017 (70%)
SQA Exam: Monday 29 May 2017 (30%)

 

Theory Past Paper Questions (and solutions)

Higher Administration (2013-2016) Selected PPQS - UPDATED 30 NOVEMBER 2016 to include Teams

February Break 2016

Administrative Theory and Practice

 

IT Solutions for Administrators

Communication in Administration

 

Command Words

  • State - listing or bullet points would be acceptable here.
  • Suggest - more than just naming or stating.  Put forward a recommendation or advise on a possible course of action.
  • Outline - Identify key features and provide a brief description where appropriate.
  • Describe - Give a description and use examples where possible as part of the description.
  • Explain - Give a definition and then an example as to how something may or may not be affected.
  • Discuss - Give advantages and disadvantages where possible.  Use examples to expand your answer, and if possible give a conclusion to your answer.
  • Compare - You must be able to compare the similarities or differences between the items, again giving a conclusion if necessary.  Key words that could be used as part of your answer are "where as", "however", "on the other hand", "both have" etc.
  • Justify - You must be able to give reasons why a certain course of action is being taken.
  • Implications - You should be able to state what the likely outcome of a particular action will be in the longer term, either to an individual or the organisation.
  • Consequences - You must be able to identify the initial impact of the action being followed.

 

SQA Website

Suggested Textbooks:

Website Links:

 

Leckie and Leckie Revision Book

Higher Administration Useful Links and Downloads (for Leckie and Leckie) - this is the 'Green' L&L Book for NQ HAD.

 

Bright Red Revision Book

Bright Red - Digital Zone

 

How To Pass (Hodder Gibson) Revision Book

Electronic Files

 

Other Useful Sites