National 5 Business Management

SQA National 5 Exam: TO BE UPDATED
 

Understanding Business

Assessment Standards:

Outcome 1
The candidate will give an account of the key objectives and activities of small and medium-sized business organisations by:

1.1 - Outlining the role of business organisations in society
1.2 - Outlining why customer satisfaction is crucial to the success of a business organisation
1.3 - Outlining the objectives of business organisations in different sectors of the economy

Outcome 2
The candidate will apply knowledge and understanding of factors that impact on the activities of small and medium-sized business organisations by:

2.1 - Outlining how internal factors impact on business activity
2.2 - Outlining how external factors impact on business activity
2.3 - Examining the impact stakeholders have on business activity
 

 

Marketing and Operations

Marketing Mind Map designed by Courtney Loudon

 

Assessment Standards:

Outcome 1
The candidate will apply knowledge and understanding of how the marketing function  contributes to the success of small and medium-sized organisations  by:

1.1 - Describing methods of market research and outlining their costs and  benefits
1.2 - Outlining the stages of the product life cycle
1.3 - Describing elements of the marketing mix
1.4 - Outlining ways ICT can be used to contribute to effective marketing

Outcome 2
The candidate will apply knowledge and understanding of how the operations function  contributes to the success of small and medium-sized organisations  by:

2.1 - Describing factors to consider when choosing a suitable supplier
2.2 - Describing consequences of over- or under-stocking for an organisation
2.3 - Describing factors to consider when choosing a suitable production  method
2.4 - Outlining methods of ensuring high quality in production practices
2.5 - Outlining how technology can be used to contribute to effective  operational activity

 

 

People and Finance

Assessment Standards:

Outcome 1
The candidate will apply knowledge and understanding of how the management of people contributes to the success of small and medium-sized organisations by:

1.1 - Describing stages of the recruitment process
1.2 - Describing methods of training and outlining their costs and benefits
1.3 - Examining methods of motivating staff and outlining their costs and benefits
1.4 - Outlining current employment legislation

Outcome 2
The candidate will apply knowledge and understanding of how the management of finance contributes to the success of small and medium-sized organisations by:

2.1 - Describing sources of finance and outlining their costs and benefits
2.2 - Interpreting a breakeven chart
2.2 - Interpreting a cash budget to identify cash flow issues and outlining appropriate solutions
2.4 - Preparing a simple profit and loss statement from data provided
 

 

Business Plans

If you're starting a business, sooner or later you'll have to pitch your idea to someone. Alison Chadwick, the Talent Director at marketing communications specialists the AMV Group, explains how it's done.

The Elevator Pitch