‘Work Experience opportunity Customer Technician with Canon’
Canon UK Ltd
For over 50 years we have delivered pioneering imaging technologies to our customers .
Our customers benefit from consumer and professional imaging products including leading edge photographic equipment, printers, scanners and binoculars, as well as our advanced range of Digital Compact and SLR cameras. In addition, our Business Solutions offer a vast portfolio of print and document solutions for small and medium businesses, large corporations and governments.
Placement overview
The opportunity Canon offer is to assist in providing a young person with knowledge and experience in working alongside a Canon Service Engineer over a 3 Month period (see attendance pattern below) as well as attending a Canon Scotland sales meeting and observing an operational Sales Team reviewing monthly sales performance.
The program will develop skills to assist in the preparation for the world of work with a work book as evidence at the end of the period.
- Communication skills
- Planning
- Customer care
- Motivation
- Mentoring
- Facing challenges
- Confidence/ Co working – Team work
- Learning Skills
- Fault finding
- The understanding of a Service Level Agreement - Generic
- Experience of Canon Service and Sales.
Placement period and attendance pattern
The placement period will commence on 4 October to 20 December 2012
The attendance pattern will consist of three days (4 October, 1 November and 4 December ) based at East Lothian Council Headquaters in Haddington - John Muir House working alongside a Canon Service Engineer.
A fourth day in December will consist of attending a monthly sales meeting in Livingston to observe a team of Public sector Account Managers review a monthly sales period .
Personal Qualities
- Will be willing to support a Canon Service Engineer
- Have good communication skills ie. listening and relaying information
- Keen to learn about a Multi-National sales and service organisation
- Smart and presentable
