Higher Administration

SQA Coursework 2020 Assignment: Date TBC - Before Easter Holidays
SQA 2020 Exam: 7 May 2020 - 1pm - 3pm


Theory Past Paper Questions (and solutions)

Higher Administration (2013-2016) Selected PPQs

February Break

Administrative Theory and Practice


IT Solutions for Administrators

Communication in Administration


Command Words

  • State - listing or bullet points would be acceptable here.
  • Suggest - more than just naming or stating.  Put forward a recommendation or advise on a possible course of action.
  • Outline - Identify key features and provide a brief description where appropriate.
  • Describe - Give a description and use examples where possible as part of the description.
  • Explain - Give a definition and then an example as to how something may or may not be affected.
  • Discuss - Give advantages and disadvantages where possible.  Use examples to expand your answer, and if possible give a conclusion to your answer.
  • Compare - You must be able to compare the similarities or differences between the items, again giving a conclusion if necessary.  Key words that could be used as part of your answer are "where as", "however", "on the other hand", "both have" etc.
  • Justify - You must be able to give reasons why a certain course of action is being taken.
  • Implications - You should be able to state what the likely outcome of a particular action will be in the longer term, either to an individual or the organisation.
  • Consequences - You must be able to identify the initial impact of the action being followed.


Sample Past Paper Solutions

SQA Website

Suggested Textbooks:

Website Links:


Leckie and Leckie Revision Book

Higher Administration Useful Links and Downloads (for Leckie and Leckie) - this is the 'Green' L&L Book for NQ HAD.


Bright Red Revision Book

Bright Red - Digital Zone


How To Pass (Hodder Gibson) Revision Book

Electronic Files


Other Useful Sites