S3-S4 Administration

Administrative Practices

Outcome 1.1 - Tasks, Skills and Qualities of an Administrative Assistant

PowerPoint Notes (version March 2017)

Tasks:

Outcome 1.2 - Customer Service

PowerPoint Notes (version March 2017)

Tasks:

Outcome 1.3 - Health and Safety

PowerPoint Notes (version March 2017)

Other Notes:

Tasks:

Outcome 1.4

PowerPoint Notes (March 2017)

Other Notes:

Tasks:

Outcome 2

PowerPoint Notes (March 2017)

 

IT Solutions for Administrators

Students should make use of resources as provided by their teacher.  In addition use of the SQA Website Past Assignments and Understanding Standards will be of great use in preparing for the Final Assignment at National 5 level.

 

Communication in Administration

Notes:

Emerging Technologies

Sources of Information (and Reliability)