Administrative Practices
Outcome 1.1 - Tasks, Skills and Qualities of an Administrative Assistant
PowerPoint Notes (version March 2017)
Tasks:
Outcome 1.2 - Customer Service
PowerPoint Notes (version March 2017)
Tasks:
Outcome 1.3 - Health and Safety
PowerPoint Notes (version March 2017)
Other Notes:
Tasks:
Outcome 1.4
PowerPoint Notes (March 2017)
Other Notes:
Tasks:
Outcome 2
PowerPoint Notes (March 2017)
IT Solutions for Administrators
Students should make use of resources as provided by their teacher. In addition use of the SQA Website Past Assignments and Understanding Standards will be of great use in preparing for the Final Assignment at National 5 level.
